Drive Now, Pay Later! Split your MOT, Service or Repair bills into manageable interest free instalments.
From understanding our service plans and MOT testing to our parts and warranty policies, find the answers you need in Inverness.
At Service Lane, we want you to feel completely confident when it comes to taking care of your vehicle. Whether you are curious about how our monthly service plans work, what to expect during a service, or looking to see how we maintain manufacturer warranties, our goal is to provide clear, straightforward transparency for every motorist.
We have compiled our most common queries into one simple guide below, sorted into categories to help you quickly find the right answer. If your question isn’t listed, our friendly team is always a phone call or click away.
A Service Lane service plan covers all regular maintenance steps required for your vehicle over a set period of time. This provides a cost-effective alternative to paying for individual services up front, while ensuring your car receives the exact care it needs from our manufacturer-trained technicians. Our service plans utilise genuine parts, fluids, and filters to maintain performance, safety, and vehicle value, giving you complete confidence on the road.
Yes, Service Lane offers service plans for all makes and models of vehicles, not just Kia, MG, Nissan, Suzuki, and KGM. Our state-of-the-art service centre in Inverness is equipped to service any manufacturer, and we have experienced technicians trained across multiple brands.
Whether you drive a Ford, Volkswagen, BMW, or any other make, we can create a tailored service plan to suit your vehicle and budget.
Service plan costs vary depending on your vehicle make, model, age, and the length of the plan you choose. Plans can typically be spread over monthly payments, making servicing costs predictable and manageable.
For an accurate quote tailored to your specific vehicle, contact our service team. We’ll provide a no-obligation quotation and explain the savings compared to paying for each service individually.
Service plans purchased at Service Lane are not typically transferable to the new owner if you sell your vehicle before the plan expires.
Our service centre is located at our main dealership on Carsegate Road, Telford Retail Park, Inverness IV3 8EX. We’re open Monday to Saturday for servicing and repairs, with appointments available from early morning to accommodate your schedule.
Collection and delivery services can be arranged for customers across the Highlands. To book your service, call us or use our online booking system available 24/7.
Standard service plans at Dicksons focus on scheduled manufacturer servicing and do not typically include MOT tests or repairs for wear-and-tear items or unexpected faults. However, we do offer comprehensive service and maintenance packages that can include MOT testing.
Any additional work required, such as brake pad replacement or tyre changes, would be quoted separately and requires your approval before we proceed. Our transparent pricing ensures you’re always informed of costs before any work begins.
Dicksons of Inverness is an official Kia franchised dealership with a manufacturer-approved service centre at Telford Retail Park. Our Kia-trained technicians use genuine parts and factory-specified procedures to maintain your vehicle to the highest standards.
Servicing your Kia at our Inverness facility ensures your manufacturer warranty remains valid, maintains your service history with an official Kia dealer, and provides expert care from technicians specifically trained on Kia models and technology.
Most Kia models require servicing annually or every 10,000 miles, whichever comes first, though this varies by model and age. Newer Kia vehicles may have longer intervals for specific items, whilst older vehicles or those in demanding use (such as Highland driving) may benefit from more frequent attention.
Your Kia’s service indicator will alert you when maintenance is due. Consult your owner’s manual or contact our Service Lane service team to confirm the correct schedule for your specific Kia model.
A standard Kia service at Dicksons of Inverness includes engine oil and filter replacement using genuine Kia oil, a comprehensive multi-point vehicle health check covering brakes, tyres, lights, fluids, and safety systems, replacement of air filters (engine and cabin), brake fluid testing, and checking of the cooling system, battery condition, and all operational components.
Additional items are replaced according to Kia’s scheduled maintenance programme based on your vehicle’s age and mileage. All work is documented in your Kia digital service history, maintaining your vehicle’s value and warranty.
Your Kia manufacturer’s warranty remains valid regardless of where you service your vehicle, provided servicing is completed according to Kia’s schedule using appropriate parts, correct oil grade and qualified technicians.
However, servicing at Dicksons of Inverness as your official Kia dealer offers significant advantages, including genuine Kia parts guaranteed for quality, Kia-trained technicians with model-specific expertise, updates to your Kia service record, comprehensive warranty coverage on parts and labour, and manufacturer backing if warranty claims arise.
Yes, whilst-you-wait servicing is available at Dicksons of Inverness for routine Kia services, typically completed within 2 to 3 hours, depending on the work required. Our comfortable customer waiting area provides complimentary refreshments and Wi-Fi.
Alternatively, we offer courtesy car availability (subject to availability and licence requirements), collection and delivery service for customers across the Inverness area, and local drop-off services to Inverness city centre.
To take advantage, simply advise your preference when booking. For customers in Nairn, Dingwall, or surrounding Highland areas, our collection and delivery service makes maintaining your Kia exceptionally convenient.
Dicksons of Inverness is an official MG franchised dealer with full manufacturer-approved servicing facilities at our Telford Retail Park location. As one of the few MG dealers in the Scottish Highlands, we serve customers across a wide area, including Inverness, Nairn, Dingwall, Fort William, and beyond.
Our MG-trained technicians provide expert maintenance using genuine parts, ensuring your MG receives the specialist care it requires whilst maintaining your manufacturer’s warranty and vehicle value.
MG service intervals vary by model but typically require attention every 12 months or 10,000 miles (whichever occurs first). Some MG models feature variable service intervals based on driving style and conditions, whilst electric MG models (such as MG4 EV or MG ZS EV) have different schedules with less frequent requirements due to simpler drivetrains.
Your MG’s dashboard will display service reminders. Contact our Dicksons MG team or consult your vehicle handbook to confirm the specific schedule for your particular model.
An MG service at Dicksons of Inverness includes engine oil and filter change (for combustion and hybrid models), comprehensive vehicle health inspection covering all major systems, brake system check and fluid testing, tyre pressure adjustment and condition assessment, lights and electrical systems verification, fluid level checks and top-ups (coolant, washer fluid, etc.), battery condition test, and recording in your MG digital service history.
For electric MG models, servicing focuses on battery health checks, brake fluid, cooling systems, and software updates. All work follows MG’s official service schedules.
Whilst you can service your MG at any competent garage, servicing at Dicksons of Inverness as your official MG dealer provides distinct advantages including MG-trained technicians with brand-specific knowledge, genuine MG parts ensuring quality and compatibility, maintained digital service history with official MG records, warranty protection and manufacturer support for any issues, and access to MG technical bulletins and software updates not available to independents.
These benefits are particularly valuable for newer MG models with advanced technology and electric powertrains.
Yes, our Dicksons of Inverness service centre is fully equipped and qualified to service all electric MG models, including the MG4 EV, MG5 EV, MG ZS EV, and future electric models.
Our technicians have received MG’s specialist electric vehicle training, covering high-voltage systems safety, battery health diagnostics, charging system maintenance, and electric drivetrain servicing.
Electric MG services typically require less frequent attention than combustion models, but proper maintenance by qualified technicians is essential for battery longevity and performance. We’re one of the few Highland dealerships with comprehensive EV servicing capabilities.
Dicksons of Inverness is an official Nissan franchised dealership with manufacturer-approved service facilities, serving the entire Highland region from our Telford Retail Park location in Inverness. Having represented Nissan since 1992, we have unrivalled experience with the brand in Scotland.
Our Nissan-trained technicians maintain all models from the Micra to the X-Trail, including electric vehicles like the Nissan LEAF and Ariya, using genuine parts and factory procedures to keep your vehicle performing at its best.
A Nissan service at Dicksons includes engine oil and filter replacement using genuine Nissan oil meeting manufacturer specifications, comprehensive multi-point inspection of all major vehicle systems, air filter replacement (engine and pollen filter), brake system inspection and fluid testing, battery check and charging system test, lights and safety equipment verification, tyre condition and pressure check, and all checks recorded in your Nissan digital service history.
Additional items like spark plugs, transmission fluid, or coolant are replaced according to Nissan’s maintenance schedule based on your vehicle’s age and mileage.
Yes, Service Lane has extensive experience servicing Nissan electric vehicles, having maintained the Nissan LEAF since its introduction. Our technicians are trained specifically on Nissan EV systems, including high-voltage battery maintenance, electric motor and inverter inspection, charging system diagnostics, battery health assessment and reporting, and thermal management systems.
Electric Nissan models typically require less frequent servicing than combustion vehicles, but professional maintenance by qualified technicians like ours is essential for optimal battery longevity and performance.
Most Nissan petrol and diesel models require servicing annually or every 12,000 miles (whichever occurs first), though this varies by model and engine type. Nissan electric vehicles like the LEAF have different schedules, typically every 12 months or 18,000 miles.
Your Nissan’s service indicator alerts you when maintenance is due. Consult your owner’s manual or contact the Dicksons Nissan team for your specific model’s schedule.
Yes, Dicksons of Inverness is an official Suzuki franchised dealer with manufacturer-approved servicing facilities. Our Suzuki-trained technicians service all Suzuki models, including the Swift, Vitara, S-Cross, Ignis, and the new e Vitara electric vehicle, using genuine Suzuki parts and following factory procedures.
Servicing your Suzuki at our Inverness service centre maintains your manufacturer’s warranty, provides expert care from Suzuki specialists, and ensures your service history is recorded with an official Suzuki dealer.
Suzuki servicing at Dicksons of Inverness follows manufacturer specifications and includes engine oil and filter change using genuine Suzuki oil, comprehensive vehicle health check covering all major systems, air filter replacement (engine and cabin filters), brake inspection and fluid condition testing, cooling system check and antifreeze testing, battery condition assessment, tyre pressure adjustment and wear inspection, and documentation in your Suzuki service history.
For Suzuki’s mild-hybrid and hybrid models, servicing includes inspection of hybrid system components, whilst the new Suzuki e Vitara receives specialist electric vehicle maintenance.
Most Suzuki models require servicing every 12 months or 12,000 miles (whichever occurs first). Some newer Suzuki vehicles with mild-hybrid or hybrid systems may have slightly different schedules. The new Suzuki e Vitara electric vehicle has reduced service intervals due to its simpler electric drivetrain.
Your Suzuki’s service reminder will alert you when maintenance is due. Highland driving conditions (including rural roads, weather exposure, and varied terrain) may benefit from adhering to the 12-month interval even with lower mileage. Contact the Dicksons Suzuki team to confirm your specific model’s requirements.
Absolutely. At Dicksons of Inverness, we have extensive experience maintaining Suzuki’s ALLGRIP four-wheel-drive system, particularly relevant for Highland customers who benefit from all-weather traction.
Our technicians are trained specifically on Suzuki’s 4WD technology and perform comprehensive checks of the ALLGRIP system during routine servicing, including transfer case fluid inspection, four-wheel-drive coupling examination, differential service when required, and system operation testing.
Proper ALLGRIP maintenance is essential for optimal performance on challenging Highland roads and in Scottish winter conditions.
Yes, subject to availability and licence requirements, we offer courtesy vehicles whilst your Suzuki is being serviced. We recommend requesting a courtesy car when booking your service to ensure availability.
For customers who prefer, we also offer whilst-you-wait servicing for routine maintenance (typically 1 to 2 hours), collection and delivery service across the Inverness area, and local drop-off to Inverness city centre.
Get in touch with our service team on 01463 701491 – we're happy to help!
Our online booking tool is fast, secure and available 24/7 with transparent, upfront pricing.